Effective Date: 1st July 2023.
This Shipping Policy (the "Policy") outlines the terms and conditions related to shipping and delivery of products purchased on tailscentral.com (the "Website"). By making a purchase on the Website, you agree to comply with this Policy.
Shipping Locations:
We currently offer shipping within [insert shipping locations]. For deliveries outside of these locations, please contact our customer support team for further assistance.
Shipping Methods:
We strive to provide efficient and reliable shipping methods to ensure timely delivery of your purchases. The specific shipping methods available will be displayed during the checkout process. Please note that the availability of certain shipping methods may vary based on your location.
Shipping Fees:
Shipping fees are determined based on various factors, including the size, weight, and destination of the package. The applicable shipping fees will be displayed during the checkout process. Any additional charges, such as customs duties or taxes, are the responsibility of the customer and may be levied by the relevant authorities.
Order Processing Time:
We aim to process and dispatch your order within [insert number of business days] business days from the date of purchase, subject to stock availability. Please note that during peak seasons or promotional periods, order processing may take longer.
Estimated Delivery Time:
The estimated delivery time will vary based on your location and the shipping method selected. We provide an estimated delivery timeframe during the checkout process, which is calculated based on the typical transit time for the selected shipping method. Please note that unforeseen circumstances or external factors may cause delays in delivery, which are beyond our control.
Order Tracking:
Once your order is dispatched, we will provide you with a tracking number and instructions to track your package. You can use this tracking number to monitor the status of your shipment on the respective courier's website.
Delivery Attempts and Re-Delivery:
The courier will attempt delivery of your package to the provided shipping address. If delivery is unsuccessful, a notification or card may be left at your address with instructions for re-delivery or package pickup. It is your responsibility to follow the instructions provided by the courier to ensure successful delivery.
Damaged or Lost Packages:
In the event that your package is damaged or lost during transit, please contact our customer support team immediately. We will work with the courier to resolve the issue and ensure a satisfactory outcome.
Change of Shipping Address:
If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that the address change can be made after the order has been processed.
International Shipping:
For international shipments, please be aware that customs duties, taxes, and other charges may be levied by the destination country's authorities. These charges are the responsibility of the customer and are not included in the product or shipping costs.
Changes to the Shipping Policy:
We reserve the right to modify or update this Shipping Policy at any time. The revised version will be effective immediately upon posting on the Website. We encourage you to review this Policy periodically for any changes.
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at +91 80952 09090.
Delivery Timeline:
Bangalore Urban - Same Day or Next Day Delivery
Karnataka, Tamil Nadu, Andhra Pradesh & Kerala - 3-4 Days Delivery
Maharashtra - 2-4 Days Delivery
NCR - 3-5 Days Delivery
Metropolitan Cities - 2-4 Days Delivery
Rest of India - 3-6 Days Delivery
Note: This shipping policy is provided as a general template and should be reviewed by legal professionals to ensure compliance with specific Indian regulatory requirements and any other applicable laws. Jurisdiction of Bangalore Police.
