Effective Date: 1st July 2023. 

This Refund Policy (the "Policy") outlines the terms and conditions for refunds and returns for purchases made on tailscentral.com (the "Website"). By making a purchase on the Website, you agree to comply with this Policy.

Eligibility for Refunds:
We strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, you may be eligible for a refund or return subject to the conditions outlined in this Policy.

Refundable Items:
The following items may be eligible for a refund or return:

Damaged or defective products
Incorrect items received
Items that do not match their description on the Website
Non-Refundable Items:
The following items are generally non-refundable:

Perishable goods (e.g., food, treats)
Products that have been used, opened, or tampered with
Personalized or customized items
Gift cards or vouchers
Return Process:
If you believe you are eligible for a refund or return, please follow these steps:

Contact our customer support team within 3 days of receiving the product.
Provide relevant details, including order number, description of the issue, and supporting evidence such as photographs.
Our customer support team will assess your request and provide instructions on returning the product, if applicable.
Return Shipping:
If the return of the product is required, you will be responsible for the return shipping costs, unless the return is due to an error on our part (e.g., incorrect or defective product).

Refund Process:
Once we receive the returned product and verify its condition, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase. Please note that the time it takes for the refund to be reflected in your account may vary depending on your bank or payment provider.

Partial Refunds:
In some cases, partial refunds may be granted for items that are returned with missing parts, damaged packaging, or signs of use, as long as the product's value is still intact.

Refunds for Promotional or Discounted Items:
If you purchased an item at a discounted price or as part of a promotional offer, the refund will be for the amount originally paid and may not reflect the current market value of the item.

Exchanges:
We generally do not offer direct exchanges. If you wish to exchange a product, please follow the return process outlined in this Policy, and then place a new order for the desired item.

Changes to the Refund Policy:
We reserve the right to modify or update this Refund Policy at any time. The revised version will be effective immediately upon posting on the Website. We encourage you to review this Policy periodically for any changes.

If you have any questions or require further assistance regarding our refund policy, please contact our customer support team at [provide contact information].

By using our Website and making a purchase, you acknowledge that you have read, understood, and agree to comply with this Refund Policy.

Note: This refund policy is provided as a general template and should be reviewed by legal professionals to ensure compliance with specific Indian regulatory requirements and any other applicable laws. Jurisdiction to Bangalore Police.